Privacy Policy
Pursivex ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our website and services in Canada.
1. Who We Are
Pursivex is a Canadian consulting firm that assists individuals who have experienced losses related to cryptocurrency fraud, unauthorized transactions, and digital asset disputes. All data is encrypted and handled in strict confidence under PIPEDA. Contact: [email protected]
2. Information We Collect
- Full name, email address, and phone number
- Country of residence
- Case information — description of events, estimated loss amount, type of fraud
- Technical data — IP address, browser type, pages visited, session duration
- Marketing attribution — UTM parameters, referral source, landing page URL
3. How We Use Your Information
- To assess your case and determine whether we can assist you
- To contact you regarding your submission and case progress
- To coordinate with legal professionals, regulators, or financial institutions on your behalf (with your consent)
- To comply with FINTRAC, CAFC, and PIPEDA requirements
- To improve our website and intake processes
4. Legal Basis for Processing (PIPEDA)
We process your personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), on the bases of consent, contractual necessity, legitimate interests, and legal obligation.
5. Data Sharing
We do not sell or rent your personal data. We share information only with legal professionals or investigators directly involved in your case (with your explicit consent), regulatory bodies where required by Canadian law (FINTRAC, CAFC), and trusted service providers under strict confidentiality agreements.
6. Data Retention
Case-related data is generally retained for up to 5 years following case closure for compliance and record-keeping purposes as required by Canadian law.
7. Data Security
All data submitted through our website is transmitted over encrypted SSL/TLS connections. We implement appropriate technical and organizational safeguards against unauthorized access, alteration, disclosure, or destruction.
8. Your Rights (PIPEDA)
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion (subject to legal retention requirements)
- Withdraw consent at any time
- File a complaint with the Office of the Privacy Commissioner of Canada
To exercise any right, contact us at [email protected]. We respond within 30 days.
9. Cookies
We may use session and analytics cookies. We do not use cookies for advertising targeting or cross-site tracking.
10. Children's Privacy
Our services are not directed at individuals under 18. We do not knowingly collect data from minors.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be posted here with an updated effective date.
12. Contact
Pursivex
Email: [email protected]
Phone: +1 (647) 875-5338
1595 16th Ave, Richmond Hill, ON L4B 3N9, Canada
Monday – Friday, 9:00 AM – 6:00 PM EST